Delivery and returns

Delivery

• Delivery throughout Latvia – €5, to other countries – €18. You will see the exact delivery costs when placing your order.
• Courier delivery – we will inform you of the delivery cost after processing your order.
• After receiving your order, we will contact you to confirm it and inform you of the delivery time.
• Delivery time depends on the delivery method selected and product availability. If there are any changes, we will inform you in good time.

All prices are in euros and include VAT. Delivery costs are not included in the prices.

Returns

• You have the right to withdraw from your purchase within 14 days of receiving the product, without giving a reason.
• The product must be unused, complete and in its original packaging.
• To request a return, email info@smartstore.lv and provide your order number. We will send you a withdrawal form and instructions.
• After receiving and inspecting the returned product, we will issue a refund no later than 14 days thereafter.

Damaged or incorrect product

Please check your shipment as soon as you receive it. If the product is damaged or you have received the wrong product, contact us immediately – we will resolve the issue. Consumers have the statutory right to submit a claim for a product that does not conform to the contract within 24 months.

Contact

SIA Smartstore, Reg. No. 40103807273
Jelgavas iela 63 k-3-401C, Riga, LV-1004
Email: info@smartstore.lv

Full terms: Terms and Conditions.